Weekly Poll Results – Clinical Governance

Thank you to everyone who completed last week’s poll about Clinical Governance


Are patient and service user views taken into account in the planning and delivery of services?


Your Feedback:

75% (21 respondents) answered no as they felt patient and service user views are not taken into account in the planning and delivery of services. 25% (7 respondents) answered yes.

Your Comments:

“Having been a senior clinician and manager in the NHS for many years I can safely say NO! A manager is a manager, a clinician is a clinician – the two are in direct conflict.”

“I think more could be done, but it needs to be done in a way that is interesting for people. Having meetings that take place Mon to Fri 9 to 5 may suit staff, but as most people are working then, flexibility of involvement is the key”

“In my area (Highlands), the NHS operates a tick-box mentality and merely pays lip service to individuals and groups representing patients then goes ahead and does whatever it wants.”

“Sporadic – not always reflecting the whole person’s spiritual care needs and understanding of the nature & consequences of the intended clinical procedure”

“I have found that my history of mental health problems is used as an excuse to ignore my views and suffering.”